I've worked for:
Order Status Tool Redesign: Juniper Networks → 800% availability
UX design, UX research, UX process, Workflow optimization, Enterprise (B2B), Web application
Online Network Port Ordering: Equinix → 187% revenue
UX design, UX process, UX artifacts, Enterprise (B2B), Web application
Design Processes, Artifacts, and Work Style
UX design, UX research, UX process, UX artifacts, Sketches, Maps, flows, and models, Low fidelity, High fidelity, Interactive prototypes